Track Your Order - Vipsense

Follow the journey of your quiet‑luxury womenswear

We know you look forward to receiving your curated tops, shorts, jackets‑coats and dresses. On this page you will find guidance for checking your shipment progress, understanding status updates, and what to do when tracking information appears delayed.

Where to locate your tracking information

Once your parcel departs our China warehouse, an automated shipping confirmation email will be sent to the email address you used at checkout. Inside this email you will find your unique tracking number and carrier‑tracking link.

Please also check your spam or promotions inbox occasionally, as automated system emails may land there by mistake.

If you have created a customer account with Vipsense, you can also view tracking records directly within your order history dashboard after logging‑in.

Common tracking delay notes

Carrier systems usually require 24‑48 business hours to fully synchronise new shipment data after we dispatch your package. It is completely normal to see “no data available” within this window. Please wait and revisit the tracking link later before reaching out for support.

Our standard transit window for United States deliveries remains 7‑15 business days after shipment leaves our origin warehouse. This is an estimated timeline, not a guaranteed delivery date. Customs inspections or courier backlogs may extend delivery time.

What each main order status means

Payment Confirmed We have received your payment. Your items are waiting to enter our packing queue. Processing normally takes 1‑3 business days (GMT+8, excluding weekends and Chinese public holidays).

Processing & Packing Our team is verifying items and preparing your womenswear order for hand‑over to logistics partners.

Shipped / In Transit Your package has left our Yichun warehouse and is travelling toward your US delivery address. Use your tracking number to observe movement updates.

Delivered Courier marks the parcel as successfully delivered to your shipping address. If you have not received your physical package while status shows delivered, please contact our support team within 7 calendar days so we may open an investigation with the logistics provider.

Partially Shipped For larger orders, goods may be split into multiple separate parcels. Each package carries its own independent tracking number and may arrive on different calendar dates.

When you need extra help

If your tracking stays unchanged for more than 5 consecutive business days, or you cannot locate your shipping‑confirmation email, please write our customer service.

When submitting your inquiry, kindly provide: ‑ Full order number ‑ The email address used to place the purchase ‑ Brief description of the issue you encounter

Support Email: support@vipsense.com

Brand & Operational Details
Brand: Vipsense
Operator: Yichun Mingshi Trading Co., Ltd.
Unified Social Credit Code: 91360900MAKHBGKJ5A
Ship‑From Warehouse Address: Room 231, 2nd Floor, Hesheng Building, No.2 Buqing Road, Yuanzhou District, Yichun City, Jiangxi Province, P.R.China, Postcode:336000
Contact Phone: +86 13707052213
Official Website: https://www.vipsense.com