Contact Us - vipsense

We are happy to assist you with all questions about our store and apparel collection including Tops, Shorts, Jackets-coats and Dresses.

Common topics we handle: product sizing guidance, order tracking, shipping enquiries, product details and general store questions. To help us answer you faster, please prepare your order number when contacting us for order-related matters.

How to Reach Us

Email: support@vipsense.com
Response Hours: Monday to Friday, 9:00 – 18:00 (GMT+8). We aim to reply to all valid emails within 1 business day. We do not process customer messages during weekends and Chinese public holidays.

Phone: +86 13707052619
Phone service is reserved for urgent issues only. For most product and order questions, email is our preferred communication method so we can keep complete records and share photos or documents for your reference.

Company Information

Company Name: Yichun Mingshi Trading Co., Ltd.
Unified Social Credit Code: 91360900MAKHBGKJ5A
Registered Office Address: Room 231, 2nd Floor, Hesheng Building, No.2 Buqing Road, Yuanzhou District, Yichun City, Jiangxi Province, P.R.China, Postcode:336000
Website: https://www.vipsense.com/

Important Reminder

Our official team will never initiate contact to request your bank card number, security code, account password or SMS verification codes. If you receive messages asking for such private information, it is a scam. Please do not share your personal data and forward suspicious messages to our support email.